Terms & conditions

Terms & Conditions

Last Updated: October 20, 2026

Welcome to Sunrise Car Shipping. These Terms and Conditions describe the general rules governing the use of our website, sunrisecarshipping.com, and requests for our vehicle transportation services.

By accessing our website or requesting services, you acknowledge these Terms and Conditions. Specific transportation agreements, booking confirmations, and applicable laws may establish additional rights and responsibilities.

1. Company Information

Sunrise Car Shipping is located at:

300 W 4th St, Cameron, TX 76520

Phone: (254) 332-3528

Email: info@sunrisecarshipping.com

Website: https://sunrisecarshipping.com

2. Services Offered

Sunrise Car Shipping provides information and booking assistance relating to the following vehicle transportation services:

  • Open Car Transport
  • Enclosed Car Transport
  • Door-to-Door Auto Transport
  • State-to-State Auto Transport

Service availability depends on factors including vehicle characteristics, transportation routes, scheduling requirements, and carrier availability.

The specific responsibilities of Sunrise Car Shipping and any participating motor carrier should be identified in the applicable transportation agreement.

3. Quotes and Pricing

Transportation quotes may be calculated using information including the pickup and delivery locations, vehicle type, transportation method, operating condition, requested dates, and current market conditions.

Customers must provide accurate and complete information when requesting a quote.

Any circumstances in which a quoted price may change, including modifications to shipment details or additional services, should be explained in the applicable booking agreement.

A quote request alone does not establish a confirmed transportation reservation.

4. Booking and Scheduling

Customers requesting vehicle transportation must provide accurate contact information and relevant shipment details.

Requested pickup and delivery dates are subject to confirmation.

Transportation schedules may be affected by weather, traffic, road restrictions, equipment availability, mechanical problems, and other circumstances.

Any guaranteed pickup or delivery arrangements must be expressly stated in writing.

5. Payment Terms

Applicable payment amounts, accepted payment methods, payment deadlines, deposits, and any additional charges will be communicated through the relevant quote or booking agreement.

Customers should review all payment conditions before confirming a shipment.

No payment should be considered due solely because a customer submits an online inquiry unless a separate agreement clearly establishes that obligation.

6. Cancellation and Refunds

Cancellation and refund eligibility depend on the applicable booking agreement, the status of the shipment, services already performed, and relevant consumer protection laws.

Customers should contact Sunrise Car Shipping as soon as possible if they need to cancel or modify a transportation request.

Any cancellation fees, refund deadlines, or nonrefundable charges must be disclosed in the applicable agreement before they are imposed.

7. Customer Responsibilities

Customers are responsible for providing accurate vehicle and shipment information.

Before pickup, customers should:

  • Remove valuables and unauthorized personal belongings.
  • Disclose mechanical problems or special loading requirements.
  • Secure loose vehicle accessories.
  • Provide necessary keys and access to the vehicle.
  • Ensure an authorized representative is available for pickup and delivery.
  • Review vehicle condition documentation.

Customers must also comply with reasonable safety instructions and applicable transportation regulations.

8. Vehicle Pickup and Delivery

Door-to-door transportation generally means pickup and delivery as close to the requested addresses as safely and legally possible.

Large transport vehicles may be restricted from entering narrow streets, residential neighborhoods, or areas with low-clearance obstacles.

In these circumstances, an alternative accessible meeting location may be arranged.

Pickup and delivery procedures will be governed by the confirmed shipment arrangements.

9. Vehicle Inspection and Condition Reports

Vehicles should be inspected at pickup and delivery.

The driver or authorized representative may document existing vehicle damage and other relevant conditions on a Bill of Lading or comparable transportation record.

Customers should carefully review the condition report and retain relevant documentation.

Any concerns about damage or discrepancies should be reported according to the applicable carrier’s procedures and legal requirements.

10. Insurance and Transportation Liability

Insurance coverage, claims procedures, exclusions, and liability limits depend on the participating carrier, applicable insurance policies, transportation agreements, and governing law.

Customers are encouraged to request information about the carrier’s insurance coverage before shipment.

Sunrise Car Shipping does not represent that every possible type of loss or damage is covered.

Nothing in these Terms and Conditions is intended to waive rights or protections that cannot legally be waived.

11. Prohibited Items

Customers must not place illegal, hazardous, or otherwise prohibited items inside vehicles being transported.

Personal property restrictions may apply under carrier policies, insurance conditions, and applicable transportation laws.

Customers should confirm all restrictions before pickup.

12. Delays and Unforeseen Circumstances

Vehicle transportation may be affected by circumstances beyond reasonable operational control, including severe weather, traffic interruptions, natural disasters, road closures, and government restrictions.

Customers will be informed of material scheduling changes as required by the applicable agreement and law.

The handling of delays, refunds, or related remedies will depend on the circumstances and governing contractual terms.

13. Website Information

We make reasonable efforts to provide accurate and useful information on our website.

However, general website content is provided for informational purposes and may not reflect every transportation scenario.

Service descriptions, estimated timelines, and informational articles do not replace the terms of a confirmed transportation agreement.

14. Intellectual Property

Website text, branding, graphics, and other original materials owned by Sunrise Car Shipping are protected by applicable intellectual property laws.

Visitors may use website content for personal, noncommercial informational purposes, subject to applicable law.

Unauthorized reproduction or commercial use of protected content may require written permission.

15. Third-Party Services

Vehicle transportation may involve independent carriers or other service providers.

Where third parties participate in a shipment, their respective responsibilities and contractual relationships should be disclosed in the applicable service documents.

Sunrise Car Shipping is not automatically responsible for every act or omission of an independent third party. Any responsibility is determined by the relevant agreement and applicable law.

16. Limitation of Liability

To the extent permitted by applicable law, liability for website-related matters may be limited under the relevant contractual terms.

Transportation-related liability is governed by applicable federal and state law, carrier obligations, insurance arrangements, and the relevant shipment agreement.

Nothing in these Terms and Conditions excludes liability or consumer rights where such exclusion is prohibited by law.

17. Privacy

Information collected through this website is handled in accordance with our Privacy Policy.

Please review the Privacy Policy to understand how personal information may be collected, used, shared, and protected.

18. Changes to These Terms

Sunrise Car Shipping may update these Terms and Conditions to reflect changes in business practices, services, or legal requirements.

Updated terms will be published on this page with a revised effective date.

Changes to an existing transportation agreement will be handled according to the terms of that agreement and applicable law.

19. Applicable Law

These Terms and Conditions are subject to applicable United States federal law and relevant state law, including transportation and consumer protection requirements.

Any dispute resolution arrangements must comply with applicable law and the specific agreements governing the services involved.

20. Contact Information

For questions about these Terms and Conditions, please contact:

Sunrise Car Shipping

300 W 4th St, Cameron, TX 76520

Phone: (254) 332-3528

Email: info@sunrisecarshipping.com

Website: https://sunrisecarshipping.com